Terms of Service

These terms apply when you order services from DeVault Studio (“we”, “us”), an architectural design and visualisation business based in the United Kingdom. Contact: info@devaultstudios.com.

1. Quotes

Prices on our website are starting prices and estimates. Each order receives a written quote setting out the work, the price and the expected delivery time. Quotes are valid for 30 days. A contract is formed when you accept the quote and pay the deposit.

2. Payment

• A 50% deposit is due before work starts, paid through a secure card payment link.
• The remaining 50% is due when you approve the final draft. Final high-resolution files are delivered once payment is complete.
• Prices are in pounds sterling. We are not currently VAT registered, so no VAT is added.

3. Your information and files

Delivery times start once we have the deposit and the information we need. You are responsible for the accuracy of the drawings, dimensions and information you provide, and you confirm you have the right to share them with us.

4. Drafts and revisions

We send a watermarked draft for your comments. Two revision rounds are included. Further rounds, or changes to the design after the model has been built, are charged extra. We will always tell you the cost before doing extra work.

5. Nature of our work

Renders, floor plans and animations are artist’s impressions intended to show a design. They are not construction drawings, and they must not be relied on for measurements, structure or compliance.

Our architectural design services cover concept design, layouts and design drawings. DeVault Studio does not provide services as a registered architect, structural engineer or building control body. You are responsible for obtaining any planning permission and building regulations approval your project needs, and for appointing suitably qualified professionals where required.

6. Ownership and use of images

We keep the copyright in our work. Once you have paid in full, you may use the final files to design, market, sell and present the project they were made for, including in planning applications. 3D source files are not included unless agreed in your quote. We may show the work in our portfolio and on social media unless you ask us not to in writing.

7. Cancellation

If you are a consumer (not ordering for a business), you have the right to cancel within 14 days of the contract being formed. If you ask us to start work within those 14 days and then cancel, you will pay for the work done up to that point, and we will refund the rest of your payment. Once the service has been fully completed, the right to cancel ends.

For business clients, the deposit is non-refundable once work has started. Either party may end the contract if the other seriously breaches these terms.

8. Our responsibility to you

We will carry out our work with reasonable care and skill. If something is wrong with our work, tell us and we will put it right. Our total liability for any order is limited to the price you paid for it. Nothing in these terms limits liability that cannot be limited by law, or affects your statutory rights as a consumer.

9. Law

These terms are governed by the law of England and Wales, and disputes will be dealt with by its courts. If you live in Scotland or Northern Ireland, you may also bring proceedings there.